Privacy Policy

Last updated: January 2025

1. Introduction

Bosun ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our maritime settlement platform and related services.

By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, company name)
  • Business information (company details, industry, role)
  • Financial information (bank account details, transaction data)
  • Identity verification documents (as required by KYC/AML regulations)
  • Communications with our support team

2.2 Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, features used, time spent)
  • Log data (access times, errors, performance metrics)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Verify your identity and comply with legal obligations (KYC/AML)
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address fraud and security issues
  • Analyze usage patterns and optimize user experience
  • Comply with applicable laws and regulations
  • Enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

4.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities, including to meet national security or law enforcement requirements.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services and comply with our legal obligations, resolve disputes, and enforce our agreements.

Financial transaction data may be retained for extended periods as required by applicable financial regulations and anti-money laundering laws.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Objection: Object to certain processing of your information
  • Portability: Request transfer of your information to another service
  • Withdraw consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at privacy@bosun.global

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can control cookie preferences through your browser settings.

Please note that disabling certain cookies may limit your ability to use some features of our Services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our Services after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@bosun.global
Address: Dubai International Financial Centre, Dubai, UAE